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At Emtethal, we are committed to protecting our clients’ privacy and ensuring the security of all operational data and sensitive facility information. Our systems are designed according to the highest security standards to guarantee safe and reliable use.

Company Overview and Policy Scope

This policy is issued by Emtethal, a company registered in the Kingdom of Saudi Arabia and headquartered in Riyadh, specializing in smart monitoring and compliance management solutions for the food and hospitality sector.

This policy applies to all users who interact with our digital platform, mobile application, connected devices (including cameras and environmental sensors), and website. By using our services, you agree to the terms outlined in this policy.

Data We Collect

Account Information

Name, email address, mobile number, affiliated organization, and login credentials.

Violation Monitoring and Analysis

Inspection records, compliance reports, and violation analysis data.

Location Data (GPS)

The mobile application records the inspector’s location at the time of field visits to verify physical presence.

Images and Documentation

Photos of violations captured during inspections, including timestamps and location metadata.

Sensor Data

24/7 temperature and humidity readings from storage and preparation areas.

Camera Footage

Video recordings and AI-detected violation images within facilities subscribed to the platform.

Purposes of Data Usage

Operate the inspection and compliance management platform and deliver its full functionality.
Schedule inspection visits and automatically assign them to inspectors.
Generate compliance reports and AI-powered summaries.
Detect violations automatically and send instant alerts to responsible personnel.
Analyze violation patterns to provide proactive improvement recommendations.
Communicate with you regarding your account, services, and technical updates.

AI-Powered Cameras and Environmental Sensors

Visual footage within monitored facilities is recorded and securely stored on encrypted servers.
The cameras are not intended to target individuals for personal purposes; they are specifically focused on detecting food safety and operational compliance violations.
Subscribed facilities are informed about the presence of cameras and their operational purposes as part of the service agreement.
Sensor readings (temperature and humidity) are considered non-personal environmental data and are used exclusively for food safety purposes.
Camera footage is not shared outside the platform except for official regulatory requests when required.

Data Security and Protection

Encryption: TLS 1.3 encryption for all data in transit, and AES-256 encryption for stored data.
Access Control: A precise permission system ensures each user can only access their own facility’s data.
System Monitoring: Continuous 24/7 monitoring for early detection of any unauthorized activity.
Backup Protection: Regular encrypted backups to ensure service continuity and prevent data loss.

Your Rights as a User

Right of Access: Request access to the data we store about you.
Right of Rectification: Request correction of any inaccurate or incomplete data.
Right of Deletion: Request deletion of your data in accordance with applicable conditions and legal exceptions.
Right to Data Portability: Receive a copy of your data in a machine-readable format.
Right to Object: Object to the processing of your data in certain cases.
Right to Restriction: Request restriction of the processing of your data in specific situations.

Policy Updates